“Know Where to ‘TURN’ When Deploying WebRTC,” by Erik Lagerway

Co-founder Erik Lagerway guest posts on No Jitter, discussing the 20% call failure rate of WebRTC calls.

Network address translation (NAT) has long been the bane of VoIP services, since it changes the IP addresses and ports that VoIP elements need for addressing. In the meantime, some firewalls outright block certain kinds of traffic in the interest of security. But NAT traversal and media relay products allow VoIP and WebRTC packets to pass through the majority of enterprise firewalls.In simple terms, this means a user can connect and hear what the person at the other end is saying.

Read Erik’s comments on how to correct for this issue with Relay First here.

Hookflash announces Relay First Real Time Communications Platform for enterprise at Microsoft Edge Developer Summit

Hookflash co-founder, Chief Product Officer, Erik Lagerway and Bernard Aboba, Principal Architect, Skype, Microsoft, present Real-Time Communications with Microsoft Edge at Edge Developer Summit, San Francisco. Microsoft new Edge browser in Windows 10 now has over 150 million monthly active devices.

Modern browsers are rapidly converging on a set of standardized APIs for plugin-free, interoperable real-time communications. This session will cover development of real-time communications applications for the web and mobile devices using Microsoft Edge as well as open source libraries to enable interoperability across platforms and mobile devices.

Hookflash intro from Bernard Aboba of Microsoft begins at 25 minute mark. View the video here.

“Getting Real on RTC,” by Erik Lagerway

Co-founder Erik Lagerway guest posts on No Jitter, discussing the history and current state of WebRTC.

One company in particular rules the enterprise, and that’s Microsoft. But Microsoft supports ORTC, not WebRTC…

…what is ORTC, or as it’s formally known, Object Real-Time Communications. Back in 2013, a small team from Hookflash, with Microsoft joining shortly thereafter, formed the W3C Community Group to work on a parallel effort to WebRTC with a focus on advanced functionality via object APIs. We first pitted ORTC as an alternative to WebRTC work happening at the WebRTC working group. But now ORTC and WebRTC are converging, and the WebRTC working group already has integrated some of the ORTC APIs into the WebRTC 1.0 spec. The ORTC Community Group (CG) now boasts more than 100 members, including Google.

Read the full article here.

2016 WebRTC Reality Check Slated for Enterprise Connect

Irwin Lazar, Vice President and Service Director at Nemertes Research and host of the WebRTC Conference Within a Conference, introduces Hookflash as keynote:

We’ll kick off the conference on Monday, March 7, with a keynote by Hookflash executives Trent Johnsen, CEO and co-founder, and Erik Lagerway, co-founder. Trent and Erik, who both have been involved in WebRTC since its infancy, co-chair various W3C Working Groups on WebRTC.

Read the full article here.

Hookflash presenting at WebRTC Conference

Hookflash is attending the WebRTC Conference in Atlanta on June 26/27. Co-founder – Erik Lagerway, will be on a panel discussing signalling choices for WebRTC, specifically how Open Peer can be used as a signalling protocol for WebRTC deployments.

Mocet Communicator aka Hookflash Dock – Video

The new Mocet Communicator aka Hookflash Dock is a product that is near and dear to our hearts. It arrived late last week and we were eager to get our hands on it.

Packaging is A+
The device arrived in beautiful packaging. A white box in a sleek minimalist style we have come to expect from companies like Apple, complete with a handle too, nice touch.



Unboxing the product revealed the dock in one piece, I was expecting the need to attach the stand to the base, thankful to Mocet for thinking of the user on this one. Ours was black but it also comes in white. Aside from the actual dock, there is a handset, handset cord, ethernet cable, power adapter and quick start guides.


Ports a-plenty!
Power, Ethernet (PC and LAN), Console (local access for repair), Handset, and a port for a pair of desktop noise cancelling microphones, fancy! The right-side of the unit also has a micro-SD, USB port. The left-side has standard 1/8 inch headset jack. There is also a port on the top of the unit, which looks like a WiFi or Video Camera module or another expansion port of some kind.


Setup was relatively easy. I plugged everything in and had it up and running in 10 minutes. Since I know Hookflash for iPad does not route audio via the 30 pin connector I knew I was going to have to pair the Mocet unit via Bluetooth with my iPad, which was effortless. I also had my iPad paired with my Bluetooth keyboard so I could type while the iPad was in the dock.


Making a call.  Since we are partial to Hookflash and Open Peer, we did our call using Hookflash for iPad and it was a great experience!

Very happy to see this idea come to fruition, we helped out on the design of this product in the early days and it is very close to what we envisioned. Congrats to Marc and his team at Mocet for doing a great job on completing the design and bringing this version 1 product to market.

For more on the Mocet Communicator visit